Privacy Policy

About the Policy

At Affinity Design 360, safeguarding our customers privacy is a top priority on https://affinitydesign360.com/. We treat your information with the utmost care and confidentiality, as if it were our own. While we collect certain details from our customers, these are solely used to enhance our services and improve user experience. Our company understands the responsibility of protecting and using our customers’ data appropriately. We never rent or sell the information provided to us online.

This privacy policy outlines how we collect, utilize, and secure your personal data, why it is gathered, and the choices available to you regarding its usage. Our commitment is to transparency and ensuring you have full control over how your information is handled.

Personal Information Collected

Affinity Design 360 collects personal details such as your name, email address, mailing address, and phone number. This information is voluntarily provided by customers when placing orders or saving their details on our platform. Additionally, we may use email addresses or postal addresses received through tools like the Contact Us form to respond to queries, feedback, or requests.
We also retain records of the products or services that interest our customers, along with a history of their purchases on our platform. This allows us to offer tailored recommendations and streamline your experience with us.

Use of Collected Data

The information we collect serves multiple purposes to improve our services. It is primarily used to process orders, provide order confirmations, and address any inquiries related to your transactions. Our customer service team may also reach out via email, phone, or address for additional clarifications regarding your order.
You may also receive updates about our website, newsletters, and promotional offers. Furthermore, we analyze your preferences and purchasing habits to enhance website design and optimize your overall shopping experience.
Importantly, your mobile data is never shared with third parties for marketing or promotional purposes. This includes your opt-in SMS data and consent, which will never be disclosed to any external entity.

Newsletter Opt-Out

If you no longer wish to receive newsletters or promotional emails from us, you can easily unsubscribe. Follow the instructions provided in our emails, or contact us at info@affinitydesign360.com. Alternatively, you can reach us at (209) 840-6902 to opt out of communications.

Social Media and Widgets

Our website integrates social media features such as the Facebook Like button and widgets like the Share button. These features may collect your IP address, track the pages you visit on our site, and set cookies to ensure proper functionality. Social media tools may be hosted by third parties or directly on our site. Your interactions with these features are governed by the privacy policies of the respective providers.

Security of Personal Information

Your personal information will never be disclosed to third parties without your explicit written consent. We do not provide your data to external entities under any circumstances.
For payment processing, we partner with reputable credit card processing companies that bill for our services. These companies are restricted to using your personal information solely for payment purposes and are prohibited from storing, sharing, or using this data for any other purpose.
Additionally, we use Tawk.to for live customer support. These services access your information strictly to provide essential features and are bound by confidentiality.

Cookies

Cookies are small data files stored on your device that help us recognize your browser and retain items in your shopping cart. These enhance your browsing experience by enabling us to offer personalized services and recommendations.
While you can adjust your browser settings to decline cookies, this may limit your ability to use certain features on our site. We recommend allowing cookies to make the most of your visit to Affinity Design 360.
Additionally, we monitor IP addresses to diagnose server issues, manage our website, and gather demographic data. This information is aggregated and never linked to personally identifiable details. Third parties such as affiliates, analytics providers, or service partners may use cookies for functionality, but these are beyond our control. We encourage users to familiarize themselves with these external policies.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, along with updates on our homepage or other prominent areas. For significant updates, we will notify you via email or through a site notice before implementing changes.

Legal Disclaimer

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, along with updates on our homepage or other prominent areas. For significant updates, we will notify you via email or through a site notice before implementing changes.

Contact Us

For any questions or concerns about our Privacy Policy or how we handle your information, you can contact us via email at info@affinitydesign360.com or call our toll-free number at (209) 840-6902.
By providing your mobile number and agreeing to receive SMS messages, you consent to receiving periodic updates about our services, promotions, and announcements. You can opt out anytime by replying STOP to our messages or request assistance by texting HELP.
Affinity Design 360 ensures that all SMS communication is based on explicit consent collected via opt-in methods on our website. Your mobile data will remain protected as outlined in this Privacy Policy.